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Adventures in Crappy User Experiences and Interfaces

The universe is filled with shitty apps, terrible user interfaces, and crappy user experiences

A small and colorful calendar iconPosted on:January 18, 2024

This will be an ongoing series of little posts that highlight the never ending stream if just spectacularly bad UI/UX that is everywhere I go.

The McDonalds App

02-25-2024

I’m not a believer that McDonalds food is crappy. It’s really not much different than what you’d prepare for yourself. It’s perfectly healthy if you stay away from the fries. So I eat there fairly frequently. I use the McDonalds app because you earn free food pretty quickly, and they always have a deal that saves money.

The app itself, however, is…not that great.

Here are some thoughts on it.

You’d think a major corporation like McDonalds could hire a UI/UX person. Happy to serve as a consultant, McDonalds!

Spotify

01/18/2024

The Spotify application is spectacularly bad. I mean, I love Spotify and what it does, but the app is just horrible. In general, the UI is utterly inconsistent, hard to figure out, and highly inscrutable.

I will highlight three things.

  1. It is UN-FREAKING-BELIEVABLE that Spotify will allow “shuffle” to happen on an Audio book. In fact, if any playlist is set to shuffle, then your audiobook will be played on shuffle. This is beyond mindboggling. It is literally one line of code to fix this.

  2. Their shuffle algorithm for music is HORRIBLE. 100% of the humans on the planet expect that hitting shuffle will play every song in the playlist without repeating any of them. But it doesn’t do that. It plays a subset of the playlist only, and leaves out many songs before repeating others.

  3. Here is something that should be pathetically easy: Seeing how much audiobook time you have and when that time renews in Spotify. This is, however, incredibly hard.

How about I select “Audiobooks” somewhere — a menu item perhaps? — and then that stuff is just showed right there in a very obvious way.

Of course there there is a support article out there to show how to find this hidden information:

“You have to go to a support article to find out where data is displayed” ought to scream out to a product manager “Display that data in a manner that no one ever has to ask how to see it”.

This is amazingly bad.

Kindle

01/18/2024

I find it hard to believe how unfriendly the Kindle software is.

For instance, I don’t want to see books I’ve read unless I go looking for them. I want to see all of the books on my Kindle that I haven’t read. This cannot be done, as far as I can tell.

I’m happy to go through and mark books a finished/read, and to do that I as finish/read them, but there isn’t a way to do that at all.

I find that very strange.